You are here:   Home > Service >

Our Company Is Customers Oriented And Focus On Providing Prompt And All-Round Service To Our Customers. Our Target Is To Help Customers To Solve All Of Their Problems Happen During They Run Our Machine. We Will Keep Improving Our Service System And Keep Our Customers Satisfied. If You Have Any Problem Or Suggest, Please Feel Free To Let Us Know.
Our Aboard Service Policies:
1. We provide you the most detailed manual book and operation video, which will guide you how to operate the machine, and tell you how to solve some small problems step by step;
2. Engineer on site service is available also, we are able to despatch engineer to install and train on site by your request;
3.Additionally, our company provides technical support and fittings for life. After-sale service isn't restricted by time and we will solve your problems in time. If you are caught in some problems when using our products, welcome to contact us at any time.But other malfunctions which are caused by operation mistakes, manmade problems, etc will be responsible for clients-self.
4.You are most welcomed to come to our factory for learning, we will give you free training, so you will grasp the key point of our machines and know more about our company.
5.We sometimes take part in exhibition, so will have engineer with us, we will take that opportunity to visit you and solve problem for you. 

8th Floor, Building 8, Jingkai Square, No.1507, Hanghai East Road, Free Trade Zone, Zhengzhou, China.
Copyright© 2011-2017 LONGER Machinery Co.,LTD